HOW DO I START A RETURN OR EXCHANGE?
Simply reply to your order confirmation email or send an email to service@vltopper.store and our customer service representative will assist you. Please allow for up to 2 business days for a response.
I’VE ALREADY SUBMITTED MY ORDER, BUT I NEED TO MAKE A CHANGE! WHAT DO I DO? IS IT TOO LATE?
We process our orders quickly, but we will do our best to accommodate any requests you may have. The best way to adjust an order is to email us at service@vltopper.store.
HOW LONG MUST I WAIT FOR MY ORDERS?
Orders typically ship within 2 business days, Usually processed within 24 hours. And arrive within 5 to 7 business days with Expedite Shipping, 7 to 15 business days with Standard Shipping.
I LIVE ABROAD. CAN I STILL ORDER FROM CASEYHAIR?
Yes! We ship worldwide.
THE STYLE/SIZE/PRINT I WANT IS OUT OF STOCK. WILL YOU BE RESTOCKING?
We manufacture in small batches, so if you love it — buy it while you can!
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